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Privacy Policy

Types of Information We Collect

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase/subscription history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.

 

We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

 

Methods of Information Collection

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

 

Purposes for Collecting Personal Information

We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services;

  2. To provide our Users with ongoing customer assistance and technical support;

  3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;

  5. To comply with any applicable laws and regulations.

 

Storage, Use, Sharing, and Disclosure of Personal Information

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com's data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 

Communication with Site Visitors

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

 

Withdrawal of Consent by Site Visitors

If you don't want us to process your data anymore, please contact us at info@embasoft.ch.

GDPR Compliance

We are committed to complying with the General Data Protection Regulation (GDPR) (EU) 2016/679, which provides comprehensive data protection rights to individuals within the European Economic Area (EEA).
 

Legal Bases for Processing Personal Data

We process your personal data based on one or more of the following legal bases:
 

  • Consent: We process your personal data if you have given us clear consent for a specific purpose. You can withdraw your consent at any time by contacting us at info@embasoft.ch.

  • Contractual Necessity: We process your personal data to fulfill our contractual obligations to you, including providing our services, processing transactions, and responding to your requests.

  • Legal Obligation: We process your personal data when we are legally required to do so, such as maintaining records for tax, auditing, and regulatory purposes.

  • Legitimate Interests: We process your personal data when it is necessary for our legitimate business interests, provided that your rights and interests do not override these interests. Our legitimate interests include improving our services, enhancing user experience, and maintaining the security of our systems and operations.
     

Your Rights Under the GDPR

As an individual within the EEA, you have the following rights regarding your personal data:

  • Right to Access: You have the right to request access to the personal data we hold about you.

  • Right to Rectification: You have the right to request that we correct any inaccuracies in your personal data.

  • Right to Erasure: You have the right to request that we delete your personal data under certain conditions.

  • Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data under certain conditions.

  • Right to Data Portability: You have the right to request that we transfer your personal data to another organization, or directly to you, under certain conditions.

  • Right to Object: You have the right to object to the processing of your personal data where we are relying on a legitimate interest, including profiling based on those interests, or processing for direct marketing purposes.

  • Right to Withdraw Consent: If we are processing your personal data based on your consent, you have the right to withdraw your consent at any time.
     

International Data Transfers

We may transfer your personal data outside of the EEA. When we do so, we ensure that appropriate safeguards are in place to protect your personal data, such as using standard contractual clauses approved by the European Commission or transferring data to countries that have been deemed to provide an adequate level of data protection by the European Commission.
 

Contact Information

If you have any questions about our GDPR compliance or wish to exercise your rights, please contact us at:

Email: info@embasoft.ch

 

We are committed to promptly addressing any concerns you may have and ensuring your data protection rights are respected.

Privacy policy updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

 

Questions and your contact information

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at info@embasoft.ch.

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